General Information

Good Morning Hacienda Endo!! I wanted to take a minute out of my day to say how much I "Thank You". I am extremely pleased with the entire experience I had in your office yesterday. You and your staff honestly do deliver the highest quality care. I feel 100% better. I can't even begin to express my gratitude. God Bless you and I wish you and your staff a Happy New Year!!!  - Zoraida M.

 I was referred to Dr. Chien for Endodontic care. I had a wonderful experience all around.

From the first time I walked in to their office, it was a WOW moment. Now, I am a very picky patient, I have many expectations. Dr. Chien and her team surpassed my expectations. 

Dr. Chien's office is everything I was looking for.  Her office is beautiful, the decor was done with great taste and her office is comfortable and inviting.  They use a paper-less system which I loved.  Instead of getting a clipboard to fill out many forms, I was seated in front of a Computer and was typing away my basic information into their data base, this was a one time entry, from there on all of the rest of my visits I was taken straight back to the treatment room. 

Dr. Chien's staff is very courteous.  They have wonderful customer service skills.  The reminder calls are done in professional manner.  I personally appreciate those calls because I have a very busy schedule. Pratna is one of the best Receptionists that I got to know and her friendly smile came across that phone call every single time. 

I appreciated that my appointments had NO WAIT time in the lobby.  As soon as I walked in they were ready to take care of me.  The treatment room was amazing. Their chair is very comfortable and they offer you a blanket. 

They use the latest technology.  The x-rays were painless and they appeared immediately in their computer. When they prepare you for treatment they use this blue piece that they call a "Rubber Dam" (it was so interesting I had to ask what it was called) this gadget is THE BEST!!  It is placed over your mouth so that Dr. Chien and her team can focus on the tooth that is to be worked on and it still allows you to breathe very comfortably.  It helped to block out the water,  the air and any particles that can fall in your mouth, AMAZING!   

Dr. Chien was able to start the treatment immediately.  Dr. Chien's hands are so gentle.  I NEVER FELT ANY PAIN.  A combination of being comfortable and the soft music that is played in the room actually made me fall asleep,  a couple of times (I was so embarrassed!.)   

If you are looking for a clean, professional, efficient Endodontist,  Dr. Chien's office brings all of it and more. - Carolina R.

My recent endodontic procedure ('molar RCT') in Dr. Chien's office went extremely well. During what seemed to be a never-ending treatment session on March 22, 2012, my initial intense fear of pain and discomfort quickly subsided as the procedure went on. Dr. Chien was gentle and delicate, so much so that I felt a sense of comfort and relief sitting on the patient's chair - something I've never experienced in all of my previous dental appointments. What's more, I find Dr. Chien to be personable and caring as well. Just as friendly and capable is Pratna, the assistant in Dr. Chien's office. All in all, I'm glad my regular dentist referred Dr. Chien to me. - Jocelyn C.

It was a totally pleasant experience for me. I was amazed at the technology. The office was so peaceful and lovely. The dentist and assistant worked so beautifully together. Thank you for everything! -Mariam H.

I highly recommend Dr. Chien for any endodontic work. She is knowledgeable, skillfull, gentle and caring. She fully explains to you verbally and through digital photo of your tooth, what is the problem and the procedure that needs to be done. She is able to do the procedure skillfully and gently. Dr. Chien and her assistant, Pratna were very accomodating and caring and made my root canal experience a painless and stress free one. THANK YOU! - Linda L.

Dr. Chien is an excellent dentist with excellent people skills. She really listens to the patient and takes the time to explain a problem, which is not always the case with dentists and doctors. Her staff is very helpful and welcoming. All in all, it is always a very comforting experience going to the office. - Lilian W.

Dear Dr. Chien and Pratna,
You made this scary root canal experience as pleasant as it could be by surrounding me with friendly and calm atmosphere.  Your confident and efficient manner of treatment made me less nervous too.  I will definitely refer my friends to you.  - Rose Anne B.

Dr Mary and her assistant, Pratna, were the best!  They were very kind and caring during the entire process. Dr Mary was very gentle in administering the procedure.  She explained everything and did not rush to finish it when my tooth was not ready to get the treatment. I'm very thankful and lucky to have been recommended to them. I've told my relatives about Dr Mary. Most of all, I'm very satisfied with the root canal job she did. Thank you so much, Dr Mary. Thank you Pratna. - Veronica Y.

Dr. Mary Chien is a wonderful endodontist. After hearing horror stories of friends' root canal procedures. I was incredibly concerned about my own. But Dr. Chien was very comforting and made sure that I was never in pain. She let me know exactly what the process was, what should I expect after and insisted that I let her know if anything at all was bothering me before, during, and after the procedure. I did not experience any pain whatsoever. Dr. Chien is absolutely the best tooth specialist I have seen. - Ariel W.

I have just finished having my second root canal with Dr. Chien and am happy to report that it was a pleasant experience. As a nervous patient who has difficulty with dental appointments, it puts me at ease to know that Dr. Chien is a very understanding doctor who is willing to work with her patients' individual needs. Dr. Chien also has a flexible schedule which makes it easier to get extensive dental work done all at once. Dr. Chien uses state of the art technology in her office which helps when explaining procedures to patients. Her staff is always warm and welcoming. Overall, I am very glad to have been referred to Dr. Chien. - Sara O.

My experience in having a root canal done by Dr Chien was a very positive experience. Dr Chien and her staff were friendly and helpful. Upon careful examination and X rays, Dr Chien informed and explained to me of the work that needed to be done. She also helped put me at ease, as I was apprehensive, nervous and fearful. The work went well, she was very gentle. I was amazed at how light and deft her hands were. I highly recommend Dr Chien and her work. Thank you. - Rebecca B.

I just wanted to thank you for making me feel so comfortable at the dental office yesterday:-))  I loved the decor and must say, the visit on Tuesday was one of the best dental visits I've ever had! - Sherry M.

I just want to express how much I appreciate the service and the care you and Pratna provided for the Root Canal treatment that I had in your office. You're so gentle through the whole process that I had a very pleasant experience.  Thank you so much for the excellent work. - Sharon C.

She was so profesional, I hardly had any pain during or after procedure, I highly recommend Dr Mary Chien if you ever need root canal done. Thanks . - Al P.

I would like to thank Dr. Chien and staff for the excellent treatment I received. I really don't care for visiting any dentists but my painless visit with Dr Chien, I really enjoyed. What I don't enjoy are the injections but with Dr. Chien I did not feel any injection pain at all. I already recommended Dr. Chien to all my family and friends. Thank you very much. - F. Rivera

From past experience this was a very painfull procedure (Root Canal), but this time it was very comfortable and I Thank you for making this experience the BEST!   -Ray G.

Very pleasant experience.,kind, courteous and professional. Thanks Dr Chien and Pratna. - Statney L.

After my experiencing notable but short-lived pain on my first visit on the 17th (1t visit), it was apparent that Dr. Chien was being especially careful to avoid a similar experience on the 20th (2nd visit), and on that she was totally successful. So, I can honestly say that Dr. Chien takes pains to avoid causing pain! She earns my highest recommendation. - Dennis H.

I would recommend your services to my friends. - C. Hernandez

Very therapeutic and made me feel relaxed. Great professionals:) - Steven M.

My fears were high before getting to the dentist. I thought i would endure a lot of pain being treated for an infected root canal.Once I met Dr. Mary she made me feel relaxed and comfortable in explaining the details of what she would be doing.The process was very smooth & painless.My fears disappeared and I highly recommend Dr. Mary Chien and her friendly staff. - Arcelia N.

Dr. Chien and Pratna are professionals from beginning to end. They made sure I was at ease before, during and after the root canal. Dr. Chien explained what she would be doing during the root canal and showed me the results afterwards. Thank you. -Laura M.

  Excellent customer service. You have the best facility. Keep up the good work!!! - Anthony L.

I had a very positive experience at Hacienda Micro-Endodonitics. Dr Chien and her assistant were very kind and professional. Thanks -James C.